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Maintenance Service System
 
General Service
Telephone Support In working time
Remote Support O
Responsibility engineer Support O
Cyclically Remote Support O
Cyclically visitation support O
Security & training O
Pattern Update O
Version Upgrade O
Option Service (Additional Cost)
Monitoring O
Firmware Upgrade O
Hardware Upgrade O
Semi-Consulting(Security) O
For Free
Complete charge engineer support
More than 2th month during free maintenance period pattern update enforcement
More than 1th year during free maintenance period version Upgrade enforcement
Visit checking and remote support service offer at product obstacle
Maintenance that have expense
Visit checking and remote support service offer at product obstacle
Occasion that free maintenance period ends
Hardware replace work
More than 2th month pattern update enforcement
More than 1th year version Upgrade enforcement